All accessories sales (all jewelry, hair accessories, sunglasses and tights/socks, ect.) are final sale. New handbags (Girlfriends Collection & Clutching GEMS) can be exchanged or a store credit can be issued in the full amount of the handbag purchase within 3 days of the original purchase date (from the day of purchase) as long as the item is in the exact same condition as purchased. On the 4th day the item is FINAL Sale. All Clearance items (including sale handbags) are FINAL. A store credit for returned items is not inclusive of any shipping charges. No refunds or exchanges will be processed until merchandise is received in its original purchased condition. Accessories and clearance items are final sale. No exceptions. Thank you for shopping GEMS Accessories.